FAQ

Jane Press does not have a standard wedding range. If you want something completely unique we can create something just for you through our bespoke service. Also, if it is a simple small wedding we have many customers who choose from our invitation range. 

Yes, you can.  Currently, you cannot order these online but you will be soon. In the meantime, contact us and we will charge you a small fee in addition to shipping for sending you extra envelopes.  For orders over 100 we always include 10 extra envelopes. 

Yes, you can place orders over the phone. However, for the custom invitations and stationery, etc. we will charge you an additional £5.95 to provide you with an electronic proof.  Once we receive your order information one of our designers will design your layout and provide you with a proof. Once you have signed this off via email then we will go to print.  We look forward to hearing from you.

Yes, we do ship outside of the UK. The customer will be charged the cost of the international shipping. After the order is placed our customer service department will contact you with the shipping cost and ask you for your payment details. Until we receive those payment details we will not be able to ship the order. You can make this easier by phoning us with the details after you placed the order. 

Yes, for the most part we do print characters from almost any alphabet. It might be the case, however, that the font you have chosen does not provide a character in your language of choice. If this is the case we will suggest something else.  If you require this, please send an email along with your order requesting the letters/words you require that are not english. 

Digital image resolution is the size of your image, measured in pixels, or \"picture elements.\" A high-resolution image (such as 1600 x 1200 pixels) will result in a better printed photo than a low-resolution image (such as 320 x 240 pixels), if all other factors are equal. If the resolution is too low for the print size you choose, the photo will look fuzzy and indistinct when it is printed. We recommend that you always use the highest resolution setting on your camera to ensure the best prints.  We recommend using at least 1008 x 720 pixels. 

Please call us at 0207 209 1765 and give us your design idea.  Our totally bespoke service starts at £135 for 3 design options and the printing cost is dependent on the quantity, paper, printing technique, etc.  

We love doing bespoke projects and have a team of designers with immaculate taste who can help you find just what you need. We have done everything from change of address, baby announcements, christmas cards, personal stationery wardrobes to 40th birthday party invites. 

For all cards, other than engraved, the cost for having 0-200 envelopes printed with your return address is an additional £85. The return addresses are printed using letterpress. 

For engraved, the cost for having 0-200 envelopes pritned with your return address is an additional £175 (unless your order uses a metallic ink which adds £65 to the cost).

Unless our typesetters see a problem with your layout you will not see a proof before we go to print. If, however, we see that there are ways to improve what you have entered we will contact you for approval. Of course, if you do want to see a proof before we go to print please contact us soon after placing the order and we will email you an electronic proof (a pdf) for your approval.  

Please note: any delay in approving your proof adds to the overall time for printing your project. 

Yes, we are aware that our interface for entering the message for the inside of the card isn't perfect. Sorry about that.  Please enter the enter message you want printed. If it falls outside the box we can still see it and will fix the layout for you. If we make any changes to improve the layout of your card we will get your approval first. 

Yes, our photo cards can be custom printed on the inside with your own message and you can stick on your own photo. If you order a card without a photo we will put double sided tape on the card to make it easy to attach your photo. 

Our cards accommodate photos sized 4 in x 6 in.  If you would like us to print and attach the photos for you please call us for the cost. 

Please note: the quality of our cards is excellent and people are very pleased with the quality of the photos when they are printed on the card. 

Inviations take 2-3 business days to print plus shipping time (1-3 days).

Personalised notecards, christmas cards, photo cards, calling cards and notelets take 5 working days to print plus shipping time (1-3 days). 

Letterpress and Engraved orders take 10-12 working days pluse shipping time once we have proof sign off.

We always endeavour to get our orders out as soon as possible, and if you are in a particular hurry please let us know and we will see what we can do. 

The custom photo cards take 5 working days to print plus the shipping time (which varies from 1-3 days depending on your delivery choice).

We always endeavour to get your order out ASAP. If it is urgent please contact us directly and we will see what we can do to help you out.

Yes. It is insulting to have a printed card come with only a printed name. It says to the recipient that nobody from that family saw the card or signed it. We know this is a mass mailing but don’t make your recipient feel like one of many. If you're a celebrity, you write Simply write "Hope this is a great year! love Harry" - very simple, but do not let it go through the mail without some sort of personal signature and brief note.   While addresses should ideally be handwritten, they can also be printed on mailing labels 

If your child is extremely large or premature, there is no reason to draw attention to it. But most babies come between 6 and 9 pounds and people are just sort of curious. Really only the parents care, but it's good to put down.

Real ink, only in blue or black, is the traditional medium, and although is still considered the finest, other colours are acceptable to those with contemporary tastes.  Stay away from red, however; it can be interpreted as aggressive. , but red is thought of as aggressive. Some more exotic colours can be difficult to read. Biros, felt tips and pencils can appear sloppy unless they are artfully employed.

Good paper sets the right tone in either wood or cotton and in a light weight such as 100gsm for writing paper and heavier weight such as 300 gsm for cards.  We prefer 100% cotton paper because it feels lush and soft and is more environmentally friendly than wood based papers.  Cotton paper is made from the husk of the cotton ball which would typically be thrown out after harvesting the cotton.

Letters should read as if the writer is sitting beside the reader: bubbling over with conversation. Order your thoughts before committing them to paper and watch your spelling and grammar.  A thorough proofread is crucial. 

Real ink, only in blue or black, is the traditional medium, and although is still considered the finest, other colours are acceptable to those with contemporary tastes.  Stay away from red, however; it can be interpreted as aggressive. , but red is thought of as aggressive. Some more exotic colours can be difficult to read. Biros, felt tips and pencils can appear sloppy unless they are artfully employed.

Good paper sets the right tone in either wood or cotton and in a light weight such as 100gsm for writing paper and heavier weight such as 300 gsm for cards.  We prefer 100% cotton paper because it feels lush and soft and is more environmentally friendly than wood based papers.  Cotton paper is made from the husk of the cotton ball which would typically be thrown out after harvesting the cotton.

Letters should read as if the writer is sitting beside the reader: bubbling over with conversation. Order your thoughts before committing them to paper and watch your spelling and grammar.  A thorough proofread is crucial. 

Letters should include your address, the date, and a warm greeting such as ‘Dear’ or ‘Dearest’.  Don’t ever use ‘To’, as it is much too impersonal. The sign-off should match your relationship with the recipient. For older generations, bow to formality, i.e., ‘Best wishes’.  ‘Yours sincerely’ and ‘Yours faithfully’ should be left for business correspondence.

Presentation is important.  Letters are keepsakes, so a little bit of neatness will give a letter that chance of permanence. A doctor’s scrawl is not acceptable. Though it doesn’t have to look like the handwriting of a headmistress, take time to write neatly.  This goes for the outside as well.  The complete address should be handwritten in the correct postal form. 

Receiving anything interesting in the post is always a rare treat.  In fact, perhaps a reaction to the impersonality of electronic communication, letter-writing is enjoying a comeback.  The fact remains that a written note is held onto and a birth announcement gets put up on the refrigerator door for all to see. These mementos last longer than text messages and emails that can be deleted at the press of a button.